Caniaw Heritage & Adventure Park

BOOK & BUY BASIS

∎ Reservations shall only be confirmed upon payment.
∎ Down payment is NON-REFUNDABLE.
∎ All advance payments can be transferred to another person if he/she is joining the same TOUR DATES

RATES

∎ Prices published fall under promo rates and are not applicable for credit card payments. Should client prefer to pay via credit card, this will be subject for an additional service charge.
∎ Special tour dates might be subject to regular rates.

ORGANIZED SHARED TOURS

∎ Van Seating arrangement is on a first come, first serve basis.
∎ Tour Operator has the right to cancel tours when the minimum number of participants (10 pax) is not reached. GUESTS HAVE THE OPTION TO:

• Reschedule tours on the next available dates
• Refund full Amount Paid

BOOKING CHANGES

∎ Booking changes must be made 21 days in advance.
∎ For instances of cancellation or “no-show”, guests are still liable to settle balance and full amount of package.

ACCOMODATION

∎ For instances of cancellation or “no-show”, guests are still responsible to follow hotel policy.
∎ NO REFUND shall be given in case clients decide to change hotels/resort once booking is confirmed.
∎ Issues or complaints concerning the hotel / accommodation must be directed to hotel’s representative for proper assistance.

FITNESS

∎ All tour participants must be in good physical and mental condition to join all activities specified in the tour package.
∎ All clients must attend briefing / orientation and a signed waiver must be furnished before the start of tour.